Welcome back — let's keep your care on track.
Life gets busy, and hygiene visits are easy to let slip. This page is for booking your next appointment, updating your details, and picking up right where you left off — with the same team, the same records, and the same unhurried approach.
Mon–Sat, 9:00 AM–5:00 PM · 1 Lancefield Drive, Caroline Springs VIC 3023. Your history travels with you to Bacchus Marsh and Point Cook too.
Your next visit shouldn't feel like starting over.
Maybe your last hygiene visit was longer ago than you meant it to be. Maybe you've moved suburbs and aren't sure whether you can still see the same team. Maybe you've simply been meaning to ask about something for your smile and haven't gotten around to it. All completely normal, and none of it means going back to square one.
- Your history is already on file — no need to repeat your story from scratch.
- Booking takes a couple of minutes online, by phone, or through the app if you're enrolled.
- Your records travel with you across Caroline Springs, Bacchus Marsh and Point Cook.
A few things worth knowing.
Small things that make ongoing care easier to stay on top of.
Book or reschedule in a couple of clicks
Use our online booking page, call your usual clinic, or book through the MyDentist App if you're enrolled — whichever is easiest.
Reminders sent automatically
When your next hygiene visit is due, we'll let you know — no need to keep track of it yourself.
Update your details any time
New address, phone number or health fund? Just tell our reception team at your next visit, or call or email us.
Move between our three clinics
Caroline Springs, Bacchus Marsh and Point Cook share the same records, so your care continues smoothly wherever suits you.
Continuity of care, made simple
Even years in, it's fine to say you're anxious.
Some of our longest-standing patients still feel a flicker of nerves before a visit, or have let a hygiene appointment slide because a particular treatment worries them. That's genuinely fine to mention, any time.
The same unhurried approach that welcomed you as a new patient stays in place for as long as you're with us. If something specific is making a visit feel harder than it used to — a treatment, a memory, or just a general sense of dread — telling our team when you book helps us plan the appointment around you, though it's just as fine to mention it once you're in the chair.
Quieter appointment times can be arranged, and where it's clinically appropriate, we're happy to talk through sedation options again, even if it's not something you've needed before.
Sedation suitability depends on your individual health history and is only confirmed after an assessment. Any surgical or invasive procedure carries risks — before proceeding, please seek a second opinion from an appropriately qualified health practitioner if you have any concerns.
Still going at your pace, however long you've been coming
The visits you already keep can start giving something back.
Frequent Smiles turns your regular six-monthly hygiene visits into ongoing complimentary teeth-whitening top-ups — a quiet thank-you, not a subscription.
Here's the short version: at your next eligible hygiene visit, make a one-time purchase of our professional take-home whitening kit — custom trays and gel — at 50% off the standard $360 price, for $180. From there, attend your recommended six-monthly hygiene visits and receive complimentary whitening gel top-ups each time, for as long as your membership stays active.
There's no ongoing membership fee, and members can also refer friends and family through the app for practice credit once their referral completes a first visit.
How it works for existing patients
*Teeth whitening is a cosmetic procedure; results vary between individuals and a clinical assessment is required to confirm suitability. Program terms apply — see the Frequent Smiles page for full details.
You don't need a new reason to ask the question.
If veneers, Invisalign, braces, dental implants, crowns or whitening have quietly come up while you've been a patient here, there's a simple way to explore it further.
Existing patients are just as welcome to book a Smile Makeover Consultation as anyone new to the clinic. It's a relaxed, complimentary conversation — usually around 45 minutes — where we look, listen, and talk through what's realistic for your smile, drawing on the history we already have on file. No obligation to proceed, and no pressure to decide on the day.
If you do decide to go ahead, costs and options are explained clearly, and Afterpay, National Dental Plan and SuperCare are all available to help spread the cost where eligible.
Individual results vary and a consultation is required to assess suitability for any cosmetic or orthodontic treatment. Any surgical or invasive procedure (such as dental implants) carries risks — before proceeding, please seek a second opinion from an appropriately qualified health practitioner.
Comfortable enough to just ask
Is Existing Patients the right page for you?
This is for you if…
- You've visited any Magical Smiles clinic before — Caroline Springs, Bacchus Marsh or Point Cook.
- You're due (or overdue) for your next hygiene visit.
- You'd like to book online, update your details, or ask about Frequent Smiles.
- You're curious about the Smile Makeover Consultation now that you're already a patient.
You might want a different page if…
- You've never visited Magical Smiles before — see New Patients.
- Something is hurting right now — see Emergency Dental Care.
- You'd like a broader look at our services first — see Everyday Dental Care.
Still not sure? A quick call is usually the fastest way to find out — (03) 8358 2565.
What makes ongoing care feel easy.
Continuity across visits
Your history travels with you across Caroline Springs, Bacchus Marsh and Point Cook, so there's no starting over.
Reminders that do the remembering
We'll let you know when your next hygiene visit is due, so keeping on track doesn't rely on you keeping track.
Finance stays simple over time
Afterpay, SuperCare, HICAPS and major health funds remain available for anything new you decide to explore.
The things existing patients usually ask.
Ready to book?
Book your next visit online in a couple of minutes, or call and we'll sort a time together.
Book your next visit Call (03) 8358 2565Caroline Springs Clinic
Information on this page is general in nature and does not replace a clinical assessment.
Major health funds
Let's get your next visit booked.
Whether it's a routine hygiene visit or something you've been meaning to ask about, picking up where you left off only takes a couple of minutes.