Flagship
01 · Main clinicCaroline Springs
Melbourne's west
Address1 Lancefield Drive, Caroline Springs VIC 3023
Phone(03) 8358 2565
HoursMon–Sat 9:00 am–5:00 pm
Children's dentistry · Melbourne's west
Children's dentistry, made small.
From a very first visit to the end of the teens — calm, unhurried children's dentistry across Caroline Springs, Bacchus Marsh and Point Cook. First visits are introduction, not treatment. Check-ups keep the small things small. And if your child is anxious, tell us — we'll slow down.
Gentle, unhurried, familiar · Care for children of every age, from their very first visit
Unhurried, familiar faces — seeing the same warm team twice a year is how the chair stops being scary.
Why it matters
The early years are the easy years to look after.
When children grow up seeing the dentist as somewhere calm and ordinary, check-ups stay simple.
Seeing your child regularly just means the small things stay small, and that anything worth a closer look gets noticed early, while it's still simple to manage. From around age three to the end of the teens, your child's teeth, bite and jaw change faster than they ever will again — a gentle six-monthly check-up is simply how we keep watch.
Often the most valuable part isn't the cleaning at all — it's that your child slowly learns the dentist is a calm, familiar, even slightly fun part of the year.
Start here
Four pages, one calm start each.
The detail lives in the spokes — each one written for the moment your family is actually in.
01
Your child's first visit
No pressure, no treatment — just a chance to meet the chair and feel in control. Thirty to forty-five minutes, and we'll skip any step your child isn't ready for.
02Check-up & clean
A gentle six-monthly check-up and clean keeps watch while everything is still easy to guide — no rush, no fuss, and a quick chat with you afterwards.
03Bulk-billed eligible care
Medicare's Child Dental Benefits Schedule covers basic dental care for eligible under-18s — and we bulk-bill it. Tell us when you book and we'll check eligibility for you.
04Myobrace
Soft, removable, no-wires early guidance for mouth breathing, jaw growth and crowded teeth — widest opportunity between ages three and ten.
The waiting area at Caroline Springs has a kids zone with toys, drawing supplies, an activity cube, and a TV.
If they're nervous
Tell us — we'll slow down.
“Please feel free to let our staff know if your child is extra anxious, needs special attention, or if this is their first visit and you'd like us to make it extra special.”
If your child gets anxious about new places, or if they've had a difficult visit before, please let us know. When you book. When you walk in. Any time you like. We'll book extra time, plan a quieter visit, and adjust the pace and the order.
If your child only manages to sit on the chair on day one, that's a successful first visit. We'll build from there.
Medicare & the CDBS
Eligible children can be bulk-billed.
The Child Dental Benefits Schedule (CDBS) is a Medicare program that covers basic dental for eligible children. In short, your child needs to be aged 0–17 for at least one day of the calendar year, eligible for Medicare, and part of a family receiving a qualifying government payment for at least part of the year — most commonly Family Tax Benefit Part A.
Tell us when you book and we'll check it for you — no paperwork stress. For covered services and eligible children there's no out-of-pocket cost, subject to Medicare eligibility and program terms. Read about bulk-billed eligible care →
CDBS eligibility is determined by Services Australia, not by the clinic. The scheme covers general and preventive care — it doesn't cover orthodontics (like braces or Invisalign), cosmetic work, or treatment in hospital.
Three clinics across the west
Find your closest clinic.
Built around families — kid-friendly spaces, and appointments that fit around school and siblings.
Bacchus Marsh
Melbourne's west
Address83 Gisborne Rd, Bacchus Marsh VIC 3340
Phone(03) 8001 7008
HoursMon–Sat 9:00 am–5:00 pm
Point Cook
Melbourne's west
Address220 Point Cook Road, Point Cook VIC 3030
Phone(03) 8338 1515
HoursMon–Sat 9:00 am–5:00 pm
Good questions
The things parents usually ask.
The Australian Dental Association suggests around your child's first birthday, or when their first tooth appears — whichever comes first. That said, the right time is also the time it feels right for your family. If your child is older and has never been, that's fine too. We'll meet them where they are.
That's okay — really. We don't force the issue. Plenty of children take a few visits before they're comfortable opening up for a stranger, and that's a normal part of the process. Building the comfort is the appointment.
That's very common, and we're used to it. We move at your child's pace, explain everything as we go, and there's no pressure to do more than they're ready for on the day. Our aim is simply for the next visit to feel easier than this one.
For eligible children, the basic dental care covered by the Child Dental Benefits Schedule is bulk-billed — meaning we claim the benefit directly from Medicare and there's no out-of-pocket cost for covered services. It depends on your child's eligibility and remaining balance, which we're happy to check. If anything sits outside the scheme, we'll explain any cost before starting.
Yes — and it often helps. Watching an older sibling go first can take a lot of the fear out of it for a younger one. Let us know when you book and we'll arrange the timing.
No — orthodontics like braces and Invisalign, along with cosmetic work and hospital treatment, sit outside the scheme. If your child needs orthodontic care, give us a call and we'll talk you through the right options.
When you're ready
Ready when they are.
Book your child's visit online, or call and we'll check eligibility and find a time that suits. No pressure — just a gentle first step.